FAQ

Do I need to use GoHighLevel to take full advantage of Zentryx.ai features?

While Zentryx.ai integrates seamlessly with GoHighLevel to unlock additional functionality, it’s not required. If you choose to use GoHighLevel, our team will gladly assist you with setup once you come on board.

Absolutely! Zentryx.ai leads the way with cutting-edge AI solutions that are transforming how agencies handle sales and client engagement. Our platform is not only innovative but also built for high marketability—featuring white-labeling, unlimited sub-accounts, and competitive pricing. These advantages make Zentryx.ai the go-to choice for agencies aiming to elevate their service offerings and drive more revenue.

Yes, Zentryx.ai offers a standalone white-label solution that lets you deliver our services under your own branded domain (e.g., app.yourcompany.com)—no GoHighLevel account required.

Yes, Zentryx.ai provides a standalone white-label solution that doesn’t require GoHighLevel. You can offer the full power of our platform under your own branded domain (e.g., app.youragency.com), giving you complete control and flexibility—no third-party platform needed.

Monthly Subscription:

  • $97/month for 10 sub-accounts

  • $297/month for unlimited sub-accounts, including white-label capabilities and unlimited team members.

Calling Credits:

  • $0.10 per minute, with the option to resell at your preferred markup via our admin portal. This gives you full flexibility to set pricing that works for your business.

Yes, with Zentryx.ai, you have the flexibility to set your own resale prices. Our platform allows you to customize pricing for services like calling credits, so you can tailor it to meet your business needs and maximize profits.

To update the email associated with your Zentryx.ai account, simply log into your account, navigate to the settings section, and select ‘Account Information.’ From there, you can update your email address. If you need further assistance, our support team is always ready to help!

If your account balance appears incorrect, follow these steps:

  1. Double-check your recent transactions and billing history to ensure everything is accurate.

  2. If you still notice discrepancies, please contact our support team directly through the help section of your Zentryx.ai account.

  3. Provide any relevant details, such as transaction IDs or billing periods, so we can quickly assist in resolving the issue.
    Our team will investigate and ensure your balance is corrected promptly.

If your account balance appears incorrect, follow these steps:

  1. Double-check your recent transactions and billing history to ensure everything is accurate.

  2. If you still notice discrepancies, please contact our support team directly through the help section of your Zentryx.ai account.

  3. Provide any relevant details, such as transaction IDs or billing periods, so we can quickly assist in resolving the issue.
    Our team will investigate and ensure your balance is corrected promptly.

Recharging is simple: just log in, go to the ‘Credits’ section, choose a package, and complete the payment. If you encounter any issues, our support team is here to assist you right away.

To reset your password, click on ‘Forgot Password’ at the login screen, enter your email address, and follow the instructions in the email you receive. If you don’t receive the email, please reach out to our support team for assistance.

At the moment, our dashboard displays data for the last 7 days. However, we are actively working on features for extended data access. We encourage you to submit any feature requests through https://links.zentryx.ai/feature-requests.

Yes, Zentryx.ai integrates with a variety of CRM systems, enabling seamless synchronization of your data and workflows. If you’re using a specific CRM, our team can assist you with setting up the integration to streamline your processes.

ntegrating Zentryx.ai into your business operations is simple. Our platform allows you to streamline processes like lead generation, client engagement, and team collaboration. You can integrate it with your CRM, automate workflows, and customize features to fit your business needs. Our team is also available to assist you with the setup and integration process.

No, calls are not charged during the ringing time. You are only billed once the call is answered. This ensures you only pay for successful connections.

Yes, call charges vary by country, reflecting the differences in international telecommunications costs (via Twilio).

Signing up for a Zentryx.ai account is simple! Just visit our website, click on the ‘Sign Up’ button, and follow the prompts to create your account. You’ll be asked to provide some basic information and choose a subscription plan. Once you’re set up, you’ll have immediate access to our platform and all its features.

If you don’t receive the verification email, first check your spam or junk folder. If it’s not there, ensure that the email address you entered is correct. If you still haven’t received it, try resending the email from the login screen or contact our support team for assistance.

Zentryx.ai allows one account per email, but you can manage multiple campaigns and agents within that account, optimizing your workflow.

Zentryx.ai is especially beneficial for industries that focus on sales automation, lead generation, and customer engagement. The following industries gain the most from our platform:

  • Marketing Agencies

  • Real Estate

  • Insurance

  • E-commerce

  • Financial Services

  • Healthcare

These industries utilize Zentryx.ai to optimize workflows, enhance communication, and drive higher conversions using AI-driven solutions.

You can provide feedback directly through your dashboard or contact our support team for personalized assistance.

Ethical use of AI is a top priority. Each call begins with a disclosure, ensuring full transparency that the caller is interacting with an AI.

Subscription cancellations must be processed directly through the platform. We do not accept cancellation requests via email or support calls. To cancel, simply navigate to your account settings and follow the prompts.

Zentryx.ai supports international calling to a wide range of countries, including but not limited to: United States, Canada, United Kingdom, Australia, New Zealand, India, Brazil, Mexico, South Africa, France, Germany, China, Japan, United Arab Emirates, and many more. For a full list or specific inquiries, please contact info@zentryx.ai.

Zentryx.ai’s platform supports a wide range of languages to serve a global audience, including English, Spanish, French, German, Portuguese, Mandarin, Hindi, Arabic, Russian, Japanese, Korean, Dutch, Italian, and Swedish. We are continually expanding our language support to meet customer demand.

For any support-related inquiries or technical assistance, please visit our support portal at Zentryx.ai Support. Our comprehensive support center offers solutions to common issues and allows you to submit support tickets for personalized assistance.

Once you sign up for Zentryx.ai, you’ll receive a welcome email with a link to schedule a meeting with our onboarding team. This personalized session will guide you through setting up and customizing Zentryx.ai’s services to suit your business needs.

Yes, we offer an affiliate program where you can earn commissions by promoting Zentryx.ai. To register as an affiliate, simply visit the Zentryx.ai Affiliate Program page and sign up to start earning.

Zentryx.ai provides detailed analytics and reporting features that track call outcomes, agent performance, customer engagement, and campaign effectiveness, allowing you to make informed decisions based on data-driven insights.

Yes, Zentryx.ai integrates with most CRM systems, enhancing your operational efficiency with seamless data synchronization. Additionally, Zentryx.ai includes real-time language translation capabilities, allowing you to communicate effectively with clients in different languages and improving the overall customer experience.

While Zentryx.ai primarily focuses on AI-driven voice calls, we are actively developing features to support video calls, aiming to provide a more comprehensive communication solution.

Zentryx.ai takes security seriously, utilizing robust encryption, secure data storage practices, and compliance with international privacy regulations to safeguard both your and your clients’ information.

Zentryx.ai offers scalable plans with varying call capacities to accommodate different business sizes and needs. For specific limits based on your plan, please refer to your account settings or contact support.

Yes, Zentryx.ai offers comprehensive training resources, including tutorials, webinars, and one-on-one sessions, to ensure you and your team can fully maximize the platform’s capabilities.

Absolutely! Zentryx.ai allows you to customize conversation scripts to align with your business objectives and communication style, ensuring the AI interacts in a way that reflects your brand.

Zentryx.ai offers white-glove setup and implementation support to ensure a seamless transition and fast start with our platform. Our team is available to assist you every step of the way, from 10 AM to 10 PM (Monday to Friday).

Yes, Zentryx.ai is designed to efficiently manage high-volume call campaigns, making it perfect for telemarketing, surveys, and large-scale customer outreach programs.

Zentryx.ai offers a 99.9% uptime guarantee, ensuring that our services remain reliable and available when you need them. This equates to approximately 8 hours and 45 minutes of allowable downtime per year. Please note that this guarantee may exclude downtime caused by factors beyond our control, such as internet outages or scheduled maintenance.

Zentryx.ai offers robust APIs that enable custom integrations with your existing business systems and workflows, providing enhanced flexibility and connectivity.

Go Back To AI Employees